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Our Promise
Clark's Promise
Honest quality, thoughtful service, and a 30-day satisfaction guarantee — no shortcuts, no compromises. It's our promise to keep your experience simple, seamless, and stress-free.
Trusted by over 15,000 customers
Your Journey
From first click to your front door
You order
A few taps and it is yours - secure checkout, confirmation in seconds.
We pack it
Every piece is checked by hand and wrapped before it leaves us.
On its way
Shipped with tracking, so you always know where your order is.
At your door
Delivered to you, backed by our 30-day money-back promise.
Our Story
Where Clark & Cove Begins
Clark & Cove began with a family — Abraham Clark and Jenny Cove — and a simple idea: luxury without the price tag. From a cross-continent move to New York to the pieces we ship today, every choice traces back to that. Real people, real standards, real service.
FAQ
Average response time 1 hour by email
How do I place an order?
Choose your size and colour on the product page, then add it to your bag. Open the bag from the top right, check everything looks right, and continue to checkout. Enter your details, apply any discount code, pick a shipping method and pay. You will get a confirmation email straight away.
How long will my order take?
Orders are processed within 1–3 business days. Once shipped, delivery usually takes 5–8 business days, wherever you are.
Every order ships with tracking, so you can follow it the whole way.
Do you ship to my country?
Yes. We ship worldwide with tracking, to more than 230 countries.
Prices and shipping are shown in your local currency at checkout.
What is your returns policy?
You have 30 days from the day your order arrives to request a return.
The item needs to be unworn and in its original condition and packaging, with tags on. Email sales@clarkandcove.com and we will send you the return details.
How do I track my order?
Use the order tracking page with the number from your shipping confirmation email.
Tracking can take a day or so to show movement after dispatch, which is normal.
How do I get in touch?
Email sales@clarkandcove.com and a real person will get back to you.
Our support desk answers every email, usually within the hour.